4. How can you exercise your rights as a data subject?

To exercise your rights as a data subject, you must contact us through the following available means:

Email: [email protected]

Discord server via suport tickets, which you can find the link in the contact page.

To ensure the correct identification of your data, we may request some documents that can prove your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by L2 Olympiad Guide website will be used and stored for the necessary time to provide the service or to achieve the purposes listed in these Privacy Policies, considering the right of data subjects and controllers.

In general, your data will be retained for the duration of the contractual relationship between you and L2 Olympiad Guide. After the personal data storage period ends, it will be deleted from our databases or anonymized, except in cases demanded legally, according to the Article 16 from the General Data Protection Law, which are:

I - Compliance with a legal or regulatory obligation by the controller;

II - Study by a research body, ensuring, whenever possible, the anonymization of personal data;

III - Transfer to a third entity, with the ensurance that the data processing requirements set out by law are respected;

IV - Exclusive use by the controller, with access by third entities prohibited, with the ensurance that the data is anonymized afterwards.

That is, personal information about you that is essential for complying with legal, judicial and administrative determinations and/or for exercising the right of defense in judicial and administrative proceedings will be maintained, despite the exclusion of other data.

The storage of data collected by L2 Olympiad Guide reflects our commitment to the security and privacy from your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity, and inviolability of your data. Furthermore, we also have risk-appropriate security measures and access control for the stored information.

6. What do we do to keep your data safe?

To keep your personal information secure, we use physical, electronic and management tools designed to protect your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing, and the risks that any violations would generate for the rights and freedoms from the data subject of the collected and processed data.

Among the measures we have adopted, we highlight the following ones:
Only authorized people have access to your personal data.
Access to your personal data is only granted after a commitment to confidentiality.
Your personal data is stored in a safe and suitable environment.

We, responsibles for the website L2 Olympiad Guide and related services, are committed to adopting the best practices to prevent security incidents. However, it's important to emphasize that no website is entirely secure and risk-free. Despite all our security protocols, problems may occur solely due to third entities, such as cyberattacks by hackers, or due to negligence and carelessness of the user or custumer.

In the event of security incidents that may generate significant risk or damage to you or any of our users and costumes, we will notify those affected and the National Data Protection Authority about the incident, in accordance to the provisions from the General Data Protection Law.

7. With whom can your data be shared?

To protect your privacy, L2 Olympiad Guide will not share your personal data with any unauthorized third entities. However, there are some circumstances in which your data may be shared:

I - Legal determination, requisition or court order, with competent judicial, administrative or governmental authorities.

II - In the case of corporate movements, such as mergers, acquisitions and incorporations.

III - Protection of L2 Olympiad Guide's rights in any kind of conflict, including judicial ones.

7.1. International data transfer.
Some of the third entities with whom we may share your data may be located or have facilities in foreign contries. Under these circumstances, your personal data will be subjected to the General Data Protection Law and other Brazilian data protections laws.

In this sense, those responsible for L2 Olympiad Guide are committed to always adopting efficient cybersecurity and data protection standarts, in their best efforts to ensure and comply with legal requirements. By agreeing to these Privacy Policies, you automatically consent to this sharing, which may not occur at all.

8. Cookies or browsing data.

The L2 Olympiad Guide website utilizes cookies, which are text files sent by the platform to your device and stored there, containing information related to your website navigation. In short, cookies are used to enhance your user experience on our website. By accessing our website and consenting to the use of cookies, you acknowledge and accept the use of a browsing data collection system on your device.

You can change your permissions, block or refuse cookies at any time, free of charge. However, revoking your consent for certain cookies may prevent some platform features of functioning properly and negatively impact your experience on our website.

You can manage the cookies permission directly in your browser settings, in the privacy management area. If you wish to change this function, we recommend accessing an online tutorial for this action, which can easily be found on Google or YouTube, according to your browser.

9. Amendments to these Privacy Policies.

This version of the Privacy Policies was formulated and last updated on: August 31, 2025.

We reserve the right to modify these Privacy Policies at any time, to adapt to any changes made on our website or the law, so we recommend you to review them frequently, if necessary.

Any changes will come into effect upon publication on our website, and we will seek a means to notify you of these changes. By using our services and providing your personal data after such changes, you automatically consent to them.

10. Responsibility.

Those responsible by the L2 Olympiad Guide website assume responsibility for the agents involved in the data processing procedures, in accordance to the Article 42 from the General Data Protection Law, and we are committed to keeping these Privacy Policies updated, observing their provisions and ensuring their compliance.

Furthermore, we are also committed to seeking technical and organizational conditions that are capable of securely protecting the entire data processing procedures, and if the National Data Protection Authority requires the adoption of measures regarding the data processing carried out by the L2 Olympiad Guide website, we undertake to comply with them.

10.1. Disclaimer.

As mentioned in the Topic 6, although high security standarts are adopted to prevent incidents, no website is entirely risk-free. Therefore, those responsible by the L2 Olympiad Guide website are not responsible for:

I - Any consequences arising from the negligence, recklessness, or incompetence of users in relation to their personal data. We guarantee and are responsible only for the security of data processing procedures and compliance with the purposes described in this instrument.

We emphasize that the responsibility for the confidentiality of access data lies with the user.

II - Malicious actions by third entities, such as hacker attacks, unless proven to be culpable or deliberate conduct by any of those responsible for the L2 Olympiad Guide website.

We emphasize that in the event of security incidents that may generate significant risk or damage to you or any of our users and costumers, we will notify those affected and the National Data Protection Authority about the incident and will take the necessary measures.

III - Innacuracy of information entered by users and costumers in the records necessary for the use of L2 Olympiad Guide services, and any consequences arising from false information or information entered in bad faith are the sole responsibility of the user or costumer.